discovery call

the work

Seventeen stories.

Coffee Stain One café in Publika. Now four across KL, and one of the world’s 100 best. 1 to 4 outlets Read more Sawah House They couldn’t win on coffee or Wi-Fi. So they stopped trying. 35% to 100% desks filled Read more Arden Dental A specialist with 210 five-star reviews, losing patients to clinics that answered first. 3× attended new patients Read more Salon Mei 31 years of regulars, and a daughter trying to find the next generation. 5× new clients under 35 Read more Kimono Kura 52 years in a Kyoto shop. 300 pieces left in boxes. 4.2× monthly orders Read more Mali Hair Studio Boosted posts got likes. Nobody booked. +46% confirmed bookings Read more Form & Field Members rated it 4.9. Strangers never saw it. 3.4× bookings, no ad spend Read more Kebun Kirana Beautiful gifts. A website that made you work to send one. 2.4× online conversion Read more Kéo & Lược Loyal customers, kept on paper stamp cards that kept getting lost. 6.2 to 4.1 weeks between visits Read more Arif Rahman He broke down celebrity mansions. Nobody called. 1,000+ people reached out in 24 hours Read more Kinetika Physios who answered WhatsApp between sessions, and lost the patients who couldn’t wait. 2.6× new assessments Read more Jade Hall 40 years of pushcart dim sum. A generation that had never walked in. 3× diners under 40 Read more Kotu A gym in a surf village that everyone said was a mistake. +180% membership Read more Tingkat by Su Her grandmother’s recipes deserved more than a plastic container. 3.1× festive gift-box orders Read more Low Tide Packed on Saturdays. Empty by Tuesday. 2.7× weeknight guests Read more Kissa Hitotsu One of Tokyo’s best pour-overs, on a second floor nobody looked up at. 2.3× weekday visits Read more Giặt Ủi Nhà Bà Lan 28 years of paper tickets, and a notebook from 1997. 3.1× daily orders Read more

Coffee Stain

Specialty coffee, Kuala Lumpur

01 of 17

Index

Coffee Stain Specialty coffee, Kuala Lumpur 1 to 4 outlets Sawah House Co-working, Canggu, Bali 35% to 100% desks filled Arden Dental Dental specialist clinic, Mont Kiara, KL 3× attended new patients Salon Mei Family hair salon, SS2, Petaling Jaya 5× new clients under 35 Kimono Kura Kimono store, Kyoto & Tokyo, Japan 4.2× monthly orders Mali Hair Studio Hair salon, Thonglor, Bangkok +46% confirmed bookings Form & Field Pilates & strength studio, Singapore 3.4× bookings, no ad spend Kebun Kirana Premium fruit & gift parcels, Jakarta, Indonesia 2.4× online conversion Kéo & Lược Barbershop, Ho Chi Minh City, Vietnam 6.2 to 4.1 weeks between visits Arif Rahman Real estate, Kuala Lumpur, Malaysia 1,000+ people reached out in 24 hours Kinetika Physiotherapy & rehab Pilates, Bangsar, KL 2.6× new assessments Jade Hall Heritage Cantonese restaurant, Hong Kong 3× diners under 40 Kotu Fitness & recovery, Hiriketiya, Sri Lanka +180% membership Tingkat by Su Nyonya restaurant, George Town, Penang 3.1× festive gift-box orders Low Tide Cocktail bar, Lombok, Indonesia 2.7× weeknight guests Kissa Hitotsu Specialty coffee café, Kiyosumi-Shirakawa, Tokyo 2.3× weekday visits Giặt Ủi Nhà Bà Lan Family laundry, Old Quarter, Hanoi 3.1× daily orders
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